Personal Computing: Drobo Weirdness

By On October 19, 2009 · 7 Comments · In Storage

Hmm, I’ve found a small bug with my Drobo which is making me slightly nervous.  Have a look at the first graphic.  I’ve exceeded a single 2TB logical drive in terms of capacity (as I now have two 2TB and two 1TB physical drives installed).  In this instance the Drobo has created me a second logical drive, which I believe I’ve relabelled as the W: drive.

Unfortunately it’s not accessible and requires formatting, which also doesn’t work.  You can see from the additional screens that the Drobo is getting confused on a rename and won’t let me change the drive details.

I’m in the process of getting up to the latest level of code, as it appears I’m a few steps behind.  I’m also offloading the data on the Drobo to my new Iomega ix4-200d.  This will hold most of my VMware data, however as it supports Active Directory, I’m moving my general file shares there too.

Fingers crossed that the code update fixes the problem…

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  • http://blog.fosketts.net Stephen Foskett

    That’s weird! Drobo’s whole second-volume thing is a little funky – I think they assume that most people will create a thin 8 or 16 TB volume and leave it at that! I have also had some weirdness with my partitioned Drobo volume on my Mac. Again, the expectation is that you’ll just create one huge thin volume and call it a day!

    I guess you can always ask the engineers when you see them next month! :-)

    Stephen

  • Steven Ponder

    Hello Chris -

    My name is Steven Ponder: I am a Sr. Level-3 Support Engineer with Data Robotics, Inc.

    My apologies for this, admitedlly, unusual behavior with your Drobo.

    I wish to determine – quantify – the health of your Drobo by analyzing the diagnostic log.

    Thus, if possible, I’d like to obtain a Drobo diagnostic file from your unit.

    Since you mentioned VM Ware, I’ll assume that you have access to a Windows host.

    With the Drobo (and Drobo Dashboard) “up and running” an directly connected to a Windows host:

    1) right-click on the small Dashbard icon in lower-right of Sys Tray
    2) Choose “get diagnostic”
    3) Send this attachment to me as soon as is possible

    Thank you very much for your time and efforts.

    Sincerely,

    Steven Ponder
    Data Robotics, Inc.
    sponder@drobo.com
    (408) 567-3161

  • Pingback: Personal Computing: Drobo Replacement « The Storage Architect

  • http://drobosucks.blogspot.com/ Craig

    I purchased a drobo for my office and later my home. I was so fed up with it, I set up a blog dedicated to it. Check it out here:

    http://drobosucks.blogspot.com/

  • Pingback: The Storage Architect » Blog Archive » Personal Computing: Drobo Replacement

  • Chris Evans

    Steven

    Thanks for the offer of help. Just mailed you the log. BTW for everyone’s information, the log looked encrypted or at least in binary format. Steven, I assume its a ‘safe’ form for customers to forward with no specific identifying data?

    Chris

  • Steven Ponder

    Hello Chris -

    You are quite correct: it is encrypted and “safe” for customers to transmit.

    Regards,

    Steven

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