Comments on: Personal Computing: Drobo Weirdness http://thestoragearchitect.com/2009/10/19/personal-computing-drobo-weirdness/ Storage, Virtualisation & Cloud Wed, 23 May 2012 02:49:52 +0000 hourly 1 http://wordpress.org/?v=3.2.1 By: The Storage Architect » Blog Archive » Personal Computing: Drobo Replacement http://thestoragearchitect.com/2009/10/19/personal-computing-drobo-weirdness/#comment-1020 The Storage Architect » Blog Archive » Personal Computing: Drobo Replacement Tue, 01 Feb 2011 10:37:38 +0000 http://thestoragearchitect.com/?p=780#comment-1020 [...] [...] [...] [...]

]]> By: Craig http://thestoragearchitect.com/2009/10/19/personal-computing-drobo-weirdness/#comment-1019 Craig Fri, 10 Dec 2010 04:35:40 +0000 http://thestoragearchitect.com/?p=780#comment-1019 I purchased a drobo for my office and later my home. I was so fed up with it, I set up a blog dedicated to it. Check it out here: http://drobosucks.blogspot.com/ I purchased a drobo for my office and later my home. I was so fed up with it, I set up a blog dedicated to it. Check it out here:

http://drobosucks.blogspot.com/

]]> By: Personal Computing: Drobo Replacement « The Storage Architect http://thestoragearchitect.com/2009/10/19/personal-computing-drobo-weirdness/#comment-1018 Personal Computing: Drobo Replacement « The Storage Architect Fri, 20 Nov 2009 17:13:39 +0000 http://thestoragearchitect.com/?p=780#comment-1018 [...] by Chris Evans on 20 November, 2009 Following on from my Personal Computing: Drobo Wierdness, I have received a replacement unit from Data Robotics.  I thought for a change I’d produce [...] [...] by Chris Evans on 20 November, 2009 Following on from my Personal Computing: Drobo Wierdness, I have received a replacement unit from Data Robotics.  I thought for a change I’d produce [...]

]]> By: Steven Ponder http://thestoragearchitect.com/2009/10/19/personal-computing-drobo-weirdness/#comment-1017 Steven Ponder Tue, 20 Oct 2009 20:54:03 +0000 http://thestoragearchitect.com/?p=780#comment-1017 Hello Chris - You are quite correct: it is encrypted and "safe" for customers to transmit. Regards, Steven Hello Chris -

You are quite correct: it is encrypted and “safe” for customers to transmit.

Regards,

Steven

]]> By: Chris Evans http://thestoragearchitect.com/2009/10/19/personal-computing-drobo-weirdness/#comment-1016 Chris Evans Mon, 19 Oct 2009 19:21:46 +0000 http://thestoragearchitect.com/?p=780#comment-1016 Steven Thanks for the offer of help. Just mailed you the log. BTW for everyone's information, the log looked encrypted or at least in binary format. Steven, I assume its a 'safe' form for customers to forward with no specific identifying data? Chris Steven

Thanks for the offer of help. Just mailed you the log. BTW for everyone’s information, the log looked encrypted or at least in binary format. Steven, I assume its a ‘safe’ form for customers to forward with no specific identifying data?

Chris

]]> By: Steven Ponder http://thestoragearchitect.com/2009/10/19/personal-computing-drobo-weirdness/#comment-1014 Steven Ponder Mon, 19 Oct 2009 17:09:11 +0000 http://thestoragearchitect.com/?p=780#comment-1014 Hello Chris - My name is Steven Ponder: I am a Sr. Level-3 Support Engineer with Data Robotics, Inc. My apologies for this, admitedlly, unusual behavior with your Drobo. I wish to determine - quantify - the health of your Drobo by analyzing the diagnostic log. Thus, if possible, I'd like to obtain a Drobo diagnostic file from your unit. Since you mentioned VM Ware, I'll assume that you have access to a Windows host. With the Drobo (and Drobo Dashboard) "up and running" an directly connected to a Windows host: 1) right-click on the small Dashbard icon in lower-right of Sys Tray 2) Choose "get diagnostic" 3) Send this attachment to me as soon as is possible Thank you very much for your time and efforts. Sincerely, Steven Ponder Data Robotics, Inc. sponder@drobo.com (408) 567-3161 Hello Chris -

My name is Steven Ponder: I am a Sr. Level-3 Support Engineer with Data Robotics, Inc.

My apologies for this, admitedlly, unusual behavior with your Drobo.

I wish to determine – quantify – the health of your Drobo by analyzing the diagnostic log.

Thus, if possible, I’d like to obtain a Drobo diagnostic file from your unit.

Since you mentioned VM Ware, I’ll assume that you have access to a Windows host.

With the Drobo (and Drobo Dashboard) “up and running” an directly connected to a Windows host:

1) right-click on the small Dashbard icon in lower-right of Sys Tray
2) Choose “get diagnostic”
3) Send this attachment to me as soon as is possible

Thank you very much for your time and efforts.

Sincerely,

Steven Ponder
Data Robotics, Inc.
sponder@drobo.com
(408) 567-3161

]]> By: Stephen Foskett http://thestoragearchitect.com/2009/10/19/personal-computing-drobo-weirdness/#comment-1015 Stephen Foskett Mon, 19 Oct 2009 13:29:34 +0000 http://thestoragearchitect.com/?p=780#comment-1015 That's weird! Drobo's whole second-volume thing is a little funky - I think they assume that most people will create a thin 8 or 16 TB volume and leave it at that! I have also had some weirdness with my partitioned Drobo volume on my Mac. Again, the expectation is that you'll just create one huge thin volume and call it a day! I guess you can always ask the engineers when you see them next month! :-) Stephen That’s weird! Drobo’s whole second-volume thing is a little funky – I think they assume that most people will create a thin 8 or 16 TB volume and leave it at that! I have also had some weirdness with my partitioned Drobo volume on my Mac. Again, the expectation is that you’ll just create one huge thin volume and call it a day!

I guess you can always ask the engineers when you see them next month! :-)

Stephen

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